General Terms and Conditions
The legal relationship between GRAPIN on the one hand and the customers of GRAPIN on the other hand, which makes use of services or products of GRAPIN, is regulated by these General Terms and Conditions (hereinafter referred to as GTC).
Customers accept these General Terms and Conditions of Contract with their consent (verbal, written or electronic) or by using the services offered by GRAPIN as an integral part of the contract between them and GRAPIN. If the customer orders via the order mode on the GRAPIN homepage or in any other electronic way, the customer's order is binding until accepted or not accepted by GRAPIN.
Unless otherwise agreed in writing, these Terms and Conditions apply to all offers and agreements of GRAPIN and in particular with the inclusion of any "SLA" or specific customer agreements. Acceptance of the Terms and Conditions obliges the Customer to use the services offered by GRAPIN in accordance with these Terms and Conditions. Special regulations in the respective contract between the Customer and GRAPIN are reserved.
Terms in the singular represent the plural and vice versa. Terms for one sex also stand for the other sex. Terms that stand for persons include partnerships, unincorporated companies and partnerships with and vice versa.
The present Terms and Conditions can be updated, supplemented or changed by GRAPIN at any time for technical or market-related reasons, provided that these adjustments are not unreasonable for the Customer. The new General Terms and Conditions will be notified to the Customer in writing and in a suitable manner. If the Customer does not raise an objection within 30 calendar days, the new GTC shall be deemed to be approved.